TECHNICAL SERVICE FOR MEDICAL DEVICES

We take care of it for you – safely, efficiently and reliably

enhanced_Bildschirmfoto 2025-03-04 um 17-05-09-2 (1)

Precision counts in hospitals – and for medical technology. With a seca service partnership, you ensure the compliant operation of your medical scales and relieve your team at the same time. We manage maintenance and repair, ensure compliance and take care of everything – from on-site collection, calibration and repair to recalibration – with compliant documentation that is immediately available via the seca service portal. This leaves more time for the essentials: the people in your care.

Leading clinics trust seca

Clinics throughout Europe have already entered into service partnerships with seca. And for good reason: With us, you get service that thinks of everything.

Why reverification for scales?

Medical scales are subject to strict regulations in the UK. The Weights and Measures Act 1985, the MDR and the NAWI Directive set high standards. We ensure that your devices meet them at all times, from regular maintenance and reverification to complete documentation. The increasing pressure for compliance comes up against scarce personnel resources in everyday clinical practice. Things that get easily overlooked can lead to downtime or decreasing quality standards. The solution: maintenance and repair service from the market leader seca.

 

Your technical service for medical devices – we take good care of you

Medical technology that functions in compliance at all times and meets the increased quality requirements needs a professional service for reverification and repair. Discover our flexible on-site service.

In-house seca service technician

We take care of you personally: Our service relieves your staff, with dedicated contacts who know your clinic.

Independent localisation of the scales

Our technicians come directly to the devices, without any effort for your staff. This ensures that the service runs efficiently and smoothly.

In line with regulations

seca has reverification accreditation and carries out upcoming reverifications automatically, so you no longer miss any deadlines and minimise your security risk. seca is the only service company in the UK approved by the Office for Product Safety and Standards (OPSS) to recalibrate seca scales.

Technical service for all devices

We service and repair all brands of scales, including blood pressure monitors, ECGs and body analysis scales. We also handle laboratory scales that require UKAS accreditation in accordance with ISO 17025:2017, and scales for patient lifts.

Admin support team

Our central coordination team reliably manages all appointments, even with community facilities and decentralised locations. This way, you can focus on your schedule and don’t need to worry about anything.

Daily reporting

Maintain an overview at all times: Our free, cloud-based platform allows you to see what work has been completed on a daily basis, including calibration certificates, status reports and other documentation.

Bildschirm_foto 2025-03-04 um 13.26.10-2-2000x1125
enhanced_Bildschirmfoto 2025-03-04 um 13-26-31-2
enhanced_Bildschirmfoto 2025-03-04 um 17-04-45
SUK_service_EN_Hospital_2025_Solution Brief Mockup

seca service at a glance

Read more about how the seca service supports hospitals in reliably complying with legal requirements, simplifying internal processes and significantly reducing the workload associated with scales and other devices. Get a compact overview of services, benefits and everything you need to know for a secure, efficient service partnership with seca.

seca - precision that protects lives

As a leading manufacturer of medical scales and measuring systems, seca stands for excellent service quality. We are a reliable technical partner in everyday clinical practice, ensuring efficiency and compliance so that medical technicians are relieved. What makes us special is the trusting partnership and personal support that clinics throughout the UK rely on.

enhanced_Bildschirmfoto 2025-03-03 um 15-54-42-4
Excellent communication with the engineer Mario Malzone and also Katie Cooper.Mario worked around me whilst visiting Thurnscoe LIFT Building and Garland House and also made the process much easier when visiting Chapelfields Health Centre.Katie communicated efficiently and promptly.
The guy was really professional, had excellent customer service skills, provided an efficient service.
Excellent service
Quick, prompt efficient. Friendly.
Always nice to see Chris, gets on with what he needs to do, communicates quite well with what he has done and a pleasant personality
"Great job. Mario kept us to informed on his ETA and then on arrival was pleasant & polite. Very professional from beginning to the end. "
Everything happened as scheduled. Tech staff are very personable and helpful, not to mention super patient!
Team worked efficiently within office space, happy with service
Very efficient and really helpful. Helped answer some other questions we had about scales we've got in the hospital :)
Fantastic customer service received.
First class service from initial email to Seca and all the help and updates received, to Chris coming in and fixing our weighing chair. He was experienced, informative a very polite. Could not fault the whole experience. Many thanks to the team
"Excellent service. We had an email to remind us that a service was due for our scales. They were serviced and back in use by the Nurses in a quick time. Excellent service, really appreciate the service you give us. Many Thanks. "
Torressa District Nurses Saltash Team

Contact us!